Our DNA
DIVERSE NETWORKING ADVANTAGE
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People are Our Power.
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Rapid and Flexible.
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Extremely Responsive OPS and IT Team.
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Committed to making Necessary Changes in Resources and Processes.
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Execution - Timely and Accurate.
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PCI Certified
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Experience + Transparency.
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Quality + Dedication.
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Consistently ranked top quality amongst all our clients.
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25+ Years Customer Engagement Services.
What Makes Us Different
CSLLC works with your brand to provide Dynamic, Dependable Call Center Services that Deliver Results!
Strong Understanding of Client Needs
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Our strategies are built around overcoming the challenges large organizations deal with when outsourcing.
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First hand knowledge of outsourcing challenges.
Development of Personnel
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Extremely effective at building strong agents and managers from varied backgrounds.
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Committed to the development of front-line leadership.
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Long-tenured management and support teams.
Direct Access to Desired Levels
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Our clients get direct interaction of any level desired, from agents to Vice Presidents.
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Account Management is on-site and works directly with Operations.
Pace of Business
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We make changes quickly based on clients and the success of the campaign.
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We move faster and more effectively.
Large Enough, But Not Too Large
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We are large enough to provide the needed resources, but small enough that every client is critical to our business.